Frequently Asked Questions

Quick answers to the questions we hear most. Can't find what you need? Contact us.

How do I create an account?

Click Sign In in the header, then choose Register. Fill in your email and a password — you'll be signed in immediately.

What payment methods are accepted?

We support all major credit/debit cards, UPI, and net banking through our secure payment gateway.

How long does shipping take?

Standard shipping takes 3-5 business days. Express shipping (1-2 days) is available at checkout for an additional fee.

Can I change or cancel my order?

Orders can be changed or cancelled within 1 hour of placement from your Account page. After that, please contact support.

Do you ship internationally?

Currently we ship within the country only. International shipping is on our roadmap.

How do I track my order?

Once shipped, you'll receive a tracking link by email. You can also view order status from My Account.

What is your return policy?

Items can be returned within 30 days of delivery in original condition. See our Shipping & Returns page for full details.

Is my payment information secure?

Yes. We never store raw card data — all payments are processed through a PCI-compliant gateway.